Voucherify incident

API connectivity issues

Minor Resolved View vendor source →

Voucherify experienced a minor incident on September 20, 2017, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2017, 03:37 PM UTC
Resolved
Sep 20, 2017, 07:20 PM UTC
Duration
3h 43m
Detected by Pingoru
Sep 20, 2017, 03:37 PM UTC

Update timeline

  1. identified Sep 20, 2017, 03:37 PM UTC

    Communication with API is currently being impacted by DNS lookup failures of *.voucherify.io which we believe to be related to the current global DNS incident.

  2. monitoring Sep 20, 2017, 05:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2017, 07:20 PM UTC

    This incident has been resolved.