Voucherify incident

Elevated API Errors

Notice Resolved View vendor source →

Voucherify experienced a notice incident on November 9, 2022 affecting AS1 - API, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 04:34 PM UTC
Resolved
Nov 09, 2022, 06:51 PM UTC
Duration
2h 17m
Detected by Pingoru
Nov 09, 2022, 04:34 PM UTC

Affected components

AS1 - API

Update timeline

  1. investigating Nov 09, 2022, 04:34 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Nov 09, 2022, 06:09 PM UTC

    For the past hour the issue has remained open for less than 1% of tenants using the as1 voucherify cluster. We expect to resolve this issue shortly.

  3. resolved Nov 09, 2022, 06:51 PM UTC

    This incident has been resolved.