VoPay experienced a major incident on July 24, 2022 affecting Interac Processing, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Interac Processing
Update timeline
- monitoring Jul 24, 2022, 03:22 AM UTC
Due to maintenance being performed by Interac, bulk e-transfers are currently not being processed. Our API remains operational and any e-transfers which are submitted will be processed once service is restored.
- resolved Jul 24, 2022, 06:29 AM UTC
The Interac maintenance is complete and e-transfers are now being sent. For the next couple hours you may still experience a small delay in sending e-transfers as the backlog from the interruption is processed.