VoPay experienced a minor incident on May 30, 2024 affecting Interac Processing and VoPay Instant Processing and 1 more component, lasting 10h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Interac ProcessingVoPay Instant ProcessingEFT Processing
Update timeline
- monitoring May 30, 2024, 05:17 AM UTC
We have observed delays with Interac processing e-transfers for a subset of transactions. We are actively collaborating with our banking partner to address this and will update the status page once it's resolved. Our API remains fully operational.
- monitoring May 30, 2024, 03:01 PM UTC
We are continuing to monitor for any further issues.
- resolved May 30, 2024, 03:49 PM UTC
This incident has been resolved.