VoPay incident

Increased API error rates

Notice Resolved View vendor source →

VoPay experienced a notice incident on April 7, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 09:30 AM UTC
Resolved
Apr 07, 2025, 09:30 AM UTC
Duration
–
Detected by Pingoru
Apr 07, 2025, 09:30 AM UTC

Update timeline

  1. resolved Apr 07, 2025, 06:49 PM UTC

    Beginning at approximately 2:18am, some clients may have experienced intermittent API errors or timeouts. The issue was traced to connectivity disruptions affecting certain Amazon RDS instances, and has since been resolved.