VoPay experienced a minor incident on May 24, 2025, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 24, 2025, 02:09 AM UTC
Between 7PM EST and 8PM EST, we observed disruptions affecting EFT processing. These were determined to be related to an issue with a third-party service provider integral to our EFT operations. Our internal systems remained operational during this period. We monitored the situation and confirmed that services were restored at approximately 8PM EST. EFT processing is now functioning normally. We apologize for any inconvenience this may have caused.