Volt incident

Downstream provider having network issues.

Notice Resolved View vendor source →

Volt experienced a notice incident on August 31, 2023 affecting Core Messaging - Outbound and GraphQL API, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 03:48 PM UTC
Resolved
Aug 31, 2023, 09:24 PM UTC
Duration
5h 35m
Detected by Pingoru
Aug 31, 2023, 03:48 PM UTC

Affected components

Core Messaging - OutboundGraphQL API

Update timeline

  1. investigating Aug 31, 2023, 03:48 PM UTC

    Our downstream partner is currently experiencing network issues in the messaging sending system. They have implemented a fix. We're currently monitoring messaging on our end.

  2. investigating Aug 31, 2023, 07:02 PM UTC

    Messaging services have been restored. We will continue to monitor messaging traffic.

  3. resolved Aug 31, 2023, 09:24 PM UTC

    This incident has been resolved.