Volt incident

Intermittent delays related to external cloud computing service incident

Notice Resolved View vendor source →

Volt experienced a notice incident on September 28, 2023 affecting Messaging App and Core Messaging - Outbound, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 05:38 PM UTC
Resolved
Sep 29, 2023, 03:44 AM UTC
Duration
10h 5m
Detected by Pingoru
Sep 28, 2023, 05:38 PM UTC

Affected components

Messaging AppCore Messaging - Outbound

Update timeline

  1. monitoring Sep 28, 2023, 05:38 PM UTC

    We have observed a transient, partial outage in a non-essential cloud computing service used by Volt. Intermittent delays have occurred as a result of this outage. We will continue to monitor progress and provide updates as they become available. For more details, questions, or concerns related to this external incident, you can contact our Customer Success team via chat: https://help.textvolt.com

  2. resolved Sep 29, 2023, 03:44 AM UTC

    This external incident has been reported as resolved, and we have observed no issues since 5:28pm CDT (10:28pm UTC). Our infrastructure team will continue to monitor the affected resource.