Volt incident

SMS latency Issues for toll-free numbers with T-Mobile

Notice Resolved View vendor source →

Volt experienced a notice incident on September 29, 2023 affecting Core Messaging - Outbound, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2023, 05:52 PM UTC
Resolved
Sep 30, 2023, 06:18 PM UTC
Duration
1d
Detected by Pingoru
Sep 29, 2023, 05:52 PM UTC

Affected components

Core Messaging - Outbound

Update timeline

  1. monitoring Sep 29, 2023, 05:52 PM UTC

    We have observed SMS latency issues for toll-free numbers sending messaging to T-Mobile. This incident has been reported from downstream, and may impact message deliverability and delivery receipts. We will continue to monitor and provide further updates as they become available.

  2. resolved Sep 30, 2023, 06:18 PM UTC

    This incident has been resolved.