Volt incident

Observed delays in processing of inbound messages and delivery receipts

Minor Resolved View vendor source →

Volt experienced a minor incident on January 25, 2024 affecting Core Messaging - Outbound, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 05:33 PM UTC
Resolved
Jan 25, 2024, 09:36 PM UTC
Duration
4h 2m
Detected by Pingoru
Jan 25, 2024, 05:33 PM UTC

Affected components

Core Messaging - Outbound

Update timeline

  1. investigating Jan 25, 2024, 05:33 PM UTC

    We are currently investigating this issue.

  2. identified Jan 25, 2024, 06:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 25, 2024, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 25, 2024, 09:36 PM UTC

    This incident has been resolved.