Volt experienced a minor incident on March 5, 2024 affecting Core Messaging - Outbound, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Core Messaging - Outbound
Update timeline
- identified Mar 05, 2024, 02:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2024, 01:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 05, 2024, 03:48 PM UTC
We are continuing to observe reduced delays as the implemented fix propagates. We will continue to monitor the results and update once delays are no longer observed.
- resolved Mar 06, 2024, 02:47 AM UTC
This incident has been resolved. Our infrastructure team has observed no core messaging delays since 7:55pm CST (01:55 UTC). For more details, questions, or concerns related to this incident, you can contact our Customer Success team via chat: https://help.textvolt.com