Volt incident

5XX server errors from GraphQL API

Major Resolved View vendor source →

Volt experienced a major incident on May 5, 2022 affecting GraphQL API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 02:04 AM UTC
Resolved
May 05, 2022, 02:30 AM UTC
Duration
25m
Detected by Pingoru
May 05, 2022, 02:04 AM UTC

Affected components

GraphQL API

Update timeline

  1. identified May 05, 2022, 02:04 AM UTC

    A portion of requests to the GraphQL API are responding with server errors (HTTP status codes: 500 and 503). The issue has been identified and a fix is being implemented.

  2. identified May 05, 2022, 02:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 05, 2022, 02:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2022, 02:30 AM UTC

    This incident has been resolved.