Volt incident

Increase in server errors related to core messaging

Major Resolved View vendor source →

Volt experienced a major incident on August 23, 2023 affecting Core Messaging - Outbound and GraphQL API, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 01:58 PM UTC
Resolved
Aug 23, 2023, 02:51 PM UTC
Duration
53m
Detected by Pingoru
Aug 23, 2023, 01:58 PM UTC

Affected components

Core Messaging - OutboundGraphQL API

Update timeline

  1. investigating Aug 23, 2023, 01:58 PM UTC

    We are currently investigating this issue.

  2. identified Aug 23, 2023, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2023, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2023, 02:51 PM UTC

    This incident has been resolved.