VoIPstudio experienced a minor incident on January 4, 2016 affecting Outbound Calls to PSTN, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calls to PSTN
Update timeline
- investigating Jan 04, 2016, 09:22 AM UTC
We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.
- identified Jan 04, 2016, 09:26 AM UTC
We have now identified a route with local carrier in Nigeria which has intermittent connectivity problems. Our engineers are working to resolve as soon as possible.
- resolved Jan 04, 2016, 09:35 AM UTC
Rerouted via another carrier, tested no degraded call quality.