VoIPstudio experienced a minor incident on April 19, 2016 affecting Customer Web Admin Panel and On-net calls and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Web Admin PanelOn-net callsInbound Calls from PSTNOutbound Calls to PSTN
Update timeline
- investigating Apr 19, 2016, 03:56 AM UTC
We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.
- identified Apr 19, 2016, 04:09 AM UTC
US service has been migrated to our European data centre while we investigate connectivity issues further.
- resolved Apr 19, 2016, 04:28 AM UTC
All services are back operational now.