Voicenotes experienced a major incident on November 18, 2025 affecting Voicenotes (Voicenotes) and Voicenotes (Voicenotes API) and 1 more component, lasting 18h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:33 AM UTC
We are currently investigating an issue with our services that we believe is impacting customer experiences. Our team is has identified that is due to a global cloudflare outage and is working to remediate the problem and will follow up shortly with more details.
- resolved Nov 19, 2025, 06:30 AM UTC
We are resolving this incident, as we have now observed approximately 30 minutes of stable service availability and normal customer traffic patterns. Cloudflare has fully resolved the global outage, as reflected on their official status page. We have cleared the previously accumulated queues and verified that all services are functioning as expected.