VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, August 08, 2026, 07:00 UTC – All Regions.
VMware Workspace ONE experienced a notice incident on July 31, 2026 affecting Universal Console - US and Universal Console - Ireland and 1 more component, lasting 7d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Jul 31, 2026, 04:37 PM UTC
Horizon Cloud Service Next-Gen is going to perform maintenance in all regions for VM Hub during the below maintenance window. Maintenance Window: • Start: Saturday, August 08, 2026, 07:00 UTC • End: Saturday, August 08, 2026, 12:00 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
- scheduled Aug 04, 2026, 03:12 PM UTC
We will be undergoing scheduled maintenance during this time.
- scheduled Aug 06, 2026, 02:24 PM UTC
We will be undergoing scheduled maintenance during this time.
- in progress Aug 08, 2026, 07:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.