VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Tuesday, June 02, 2026, 14:30 UTC – Japan Region.
VMware Workspace ONE is currently experiencing a notice incident affecting Horizon Cloud Service Next-Gen - Japan and Universal Console - Japan, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- scheduled May 23, 2026, 03:45 AM UTC
Horizon Cloud Service Next-Gen is performing a scheduled infrastructure upgrade in the Japan region during the below maintenance window Maintenance Window: • Start: Tuesday, June 02, 2026, 14:30 UTC • End: Tuesday, June 02, 2026, 18:30 UTC Impact: • Administrators may experience degraded performance or increased latency while accessing the Administration Console. • End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.