VMware Workspace ONE incident
Workspace ONE UEM: Performance issues / Singapore (Partial Region)
VMware Workspace ONE experienced a major incident on May 20, 2026 affecting Workspace ONE UEM - Singapore, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 04:22 AM UTC
Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN2744. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- resolved May 20, 2026, 04:54 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.