Vizion incident

SM Line Connection Disruption

Minor Resolved View vendor source →

Vizion experienced a minor incident on February 20, 2024 affecting SM Line, lasting 20h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 06:39 PM UTC
Resolved
Feb 21, 2024, 03:38 PM UTC
Duration
20h 58m
Detected by Pingoru
Feb 20, 2024, 06:39 PM UTC

Affected components

SM Line

Update timeline

  1. investigating Feb 20, 2024, 06:39 PM UTC

    Connectivity to SM Line is degraded, and our engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for SM Line shipments during this time and they will be processed for updates once connectivity has been restored.

  2. monitoring Feb 20, 2024, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2024, 03:38 PM UTC

    This incident has been resolved.