Vizion incident

CMA CGM Connection Disruption

Major Resolved View vendor source →

Vizion experienced a major incident on January 7, 2025 affecting CMA CGM, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 02:39 PM UTC
Resolved
Jan 13, 2025, 06:05 PM UTC
Duration
6d 3h
Detected by Pingoru
Jan 07, 2025, 02:39 PM UTC

Affected components

CMA CGM

Update timeline

  1. investigating Jan 07, 2025, 02:39 PM UTC

    Connectivity to CMA CGM is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for CMA CGM shipments during this time and they will be processed for updates once connectivity has been restored.

  2. investigating Jan 07, 2025, 02:53 PM UTC

    We have downgraded this incident to a partial outage based on initial findings, and are continuing to investigate this issue.

  3. identified Jan 07, 2025, 10:11 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 08, 2025, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 13, 2025, 06:05 PM UTC

    This incident has been resolved.