Vizion incident

Wan Hai Connection Disruption

Minor Resolved View vendor source →

Vizion experienced a minor incident on May 9, 2024 affecting Wan Hai, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 11:40 PM UTC
Resolved
May 13, 2024, 09:21 PM UTC
Duration
3d 21h
Detected by Pingoru
May 09, 2024, 11:40 PM UTC

Affected components

Wan Hai

Update timeline

  1. identified May 09, 2024, 11:40 PM UTC

    Connectivity to Wan Hai is degraded, and our engineering teams are investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Wan Hai shipments during this time, and they will be processed for updates once connectivity has been restored.

  2. monitoring May 13, 2024, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2024, 09:21 PM UTC

    This incident has been resolved.