Vizion incident

Namsung Connection Disruption

Major Resolved View vendor source →

Vizion experienced a major incident on July 8, 2024 affecting Namsung, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 11:43 PM UTC
Resolved
Jul 11, 2024, 10:08 PM UTC
Duration
2d 22h
Detected by Pingoru
Jul 08, 2024, 11:43 PM UTC

Affected components

Namsung

Update timeline

  1. identified Jul 08, 2024, 11:43 PM UTC

    Connectivity to Namsung is degraded. Our engineering teams have identified the issue and are working on a fix. We will update this incident as soon as more information is available. Vizion references may still be created for Namsung shipments during this time and they will be processed for updates once connectivity has been restored.

  2. monitoring Jul 10, 2024, 11:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2024, 10:08 PM UTC

    This incident has been resolved.