Vizion incident

MSC Connection Disruption

Critical Resolved View vendor source →

Vizion experienced a critical incident on January 7, 2025 affecting MSC, lasting 3d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 02:40 PM UTC
Resolved
Jan 11, 2025, 02:47 AM UTC
Duration
3d 12h
Detected by Pingoru
Jan 07, 2025, 02:40 PM UTC

Affected components

MSC

Update timeline

  1. investigating Jan 07, 2025, 02:40 PM UTC

    Connectivity to MSC is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for MSC shipments during this time and they will be processed for updates once connectivity has been restored.

  2. monitoring Jan 07, 2025, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 11, 2025, 02:47 AM UTC

    This incident has been resolved.