Vizion incident

Pacific International Line Connection Disruption

Critical Resolved View vendor source →

Vizion experienced a critical incident on January 7, 2025 affecting Pacific International Line, lasting 17d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 02:40 PM UTC
Resolved
Jan 24, 2025, 05:58 PM UTC
Duration
17d 3h
Detected by Pingoru
Jan 07, 2025, 02:40 PM UTC

Affected components

Pacific International Line

Update timeline

  1. investigating Jan 07, 2025, 02:40 PM UTC

    Connectivity to Pacific International Line is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Pacific International Line shipments during this time and they will be processed for updates once connectivity has been restored.

  2. resolved Jan 24, 2025, 05:58 PM UTC

    This incident has been resolved. Tracking with this carrier had been temporarily disabled, but was decided to be re-enabled. Any existing references that were created or active during the disablement period will have continued their processing as long as they are still active.