Vivun incident

Intermittent connectivity to the legacy endpoint api.vivun.co

Minor Resolved View vendor source →

Vivun experienced a minor incident on December 23, 2019 affecting Web Application, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2019, 07:30 AM UTC
Resolved
Dec 23, 2019, 09:23 AM UTC
Duration
1h 52m
Detected by Pingoru
Dec 23, 2019, 07:30 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Dec 23, 2019, 07:30 AM UTC

    We're currently investigating an issue where a small subset of customers are not able to connect to our service. Next update 30 minute

  2. identified Dec 23, 2019, 08:05 AM UTC

    We've identified the issue impacting a small subset of customers and are working on resolution.

  3. monitoring Dec 23, 2019, 09:16 AM UTC

    We're observing service restoration for the impacted customers.

  4. monitoring Dec 23, 2019, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 23, 2019, 09:23 AM UTC

    This incident is deemed resolved as of 1:15AM PST