Vivun incident

Issues with Hero login

Major Resolved View vendor source →

Vivun experienced a major incident on October 29, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2021, 12:30 PM UTC
Resolved
Oct 29, 2021, 12:30 PM UTC
Duration
—
Detected by Pingoru
Oct 29, 2021, 12:30 PM UTC

Update timeline

  1. resolved Oct 29, 2021, 02:59 PM UTC

    We experienced elevated error rate on login between 5:45 PDT and 6:57 PDT. Authentication issues have now been resolved.