Vivun incident

App loading issues

Minor Resolved View vendor source →

Vivun experienced a minor incident on April 28, 2022 affecting Web Application, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2022, 03:15 PM UTC
Resolved
Apr 28, 2022, 03:31 PM UTC
Duration
16m
Detected by Pingoru
Apr 28, 2022, 03:15 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 28, 2022, 03:21 PM UTC

    We are currently investigating an issue that causes Hero to hang for some users intermittently.

  2. identified Apr 28, 2022, 03:22 PM UTC

    The root cause has been identified and rollback is in progress.

  3. monitoring Apr 28, 2022, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2022, 03:31 PM UTC

    This incident has been resolved.