Vivun experienced a notice incident on July 8, 2022 affecting Web Application and Salesforce NA111, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationSalesforce NA111
Update timeline
- investigating Jul 08, 2022, 12:22 PM UTC
We are currently investigating this issue.
- investigating Jul 08, 2022, 12:25 PM UTC
We have identified the root cause of errors, and are waiting for Salesforce to remediate the issue. We believe the issue is primarily impacting customers in EMEA due to the following Salesforce incident: https://status.salesforce.com/incidents/9420.
- monitoring Jul 08, 2022, 03:51 PM UTC
A small subset of customer instances are being impacted and we continue to monitor the situation.
- resolved Jul 08, 2022, 05:41 PM UTC
This incident has been resolved.