Vivun experienced a minor incident on July 21, 2022 affecting Web Application, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jul 21, 2022, 01:47 PM UTC
We are currently investigating the issue.
- identified Jul 21, 2022, 01:48 PM UTC
We have identified the root cause of errors, and are waiting for Salesforce to remediate the issue. Organizations on NA147, CS159 may be impacted https://status.salesforce.com/incidents/9538 https://status.salesforce.com/incidents/9537
- monitoring Jul 21, 2022, 02:56 PM UTC
While Salesforce has not officially closed the issues impacting NA147, our metrics suggests that response times are beginning to normalize for orgs in these regions. Vivun is monitoring full resolution of these Salesforce incidents closely.
- resolved Jul 21, 2022, 04:53 PM UTC
Salesforce has resolved the issue.