Vitally experienced a notice incident on October 20, 2025 affecting Product, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Product
Update timeline
- investigating Oct 20, 2025, 02:24 PM UTC
The Vitally Call Recorder may be intermittently failing to join meetings due to the ongoing AWS outage. We're continuing to monitor the situation and will provide an update when available
- monitoring Oct 20, 2025, 07:45 PM UTC
We're starting to see some Vitally Call Recorder instances successfully join meetings. We'll continue to monitor as AWS recovers from their outage
- resolved Oct 20, 2025, 08:33 PM UTC
This incident has been resolved.