Vitally incident

SSO Login Failures in EU

Minor Resolved View vendor source →

Vitally experienced a minor incident on December 23, 2025 affecting Product, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 02:10 PM UTC
Resolved
Dec 23, 2025, 03:20 PM UTC
Duration
1h 9m
Detected by Pingoru
Dec 23, 2025, 02:10 PM UTC

Affected components

Product

Update timeline

  1. investigating Dec 23, 2025, 02:10 PM UTC

    We are currently investigating reports of failed SSO logins in our EU data center

  2. investigating Dec 23, 2025, 02:12 PM UTC

    At this moment, EU customers can login to vitally via `vitally.io` domains instead of `vitally-eu.io` and still access their EU data

  3. resolved Dec 23, 2025, 03:20 PM UTC

    This incident has been resolved.