Vitally incident

Temporary outage in Analytics API ingestion in one US data center

Notice Resolved View vendor source →

Vitally experienced a notice incident on February 25, 2026 affecting Analytics Data Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 06:29 PM UTC
Resolved
Feb 25, 2026, 06:29 PM UTC
Duration
—
Detected by Pingoru
Feb 25, 2026, 06:29 PM UTC

Affected components

Analytics Data Processing

Update timeline

  1. resolved Feb 25, 2026, 06:29 PM UTC

    We were notified that for about five minutes, our auto-scaler did not scale quickly enough to handle a very severe burst of messages. Messages will not have been received during this time period for a portion of our US customers. The downtime was roughly from 18:14 to 18:19 UTC (1:14-1:19pm ET).