Vitally experienced a notice incident on March 12, 2026, lasting 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 12, 2026, 06:03 PM UTC
We identified an issue causing the AI Copilot to be unavailable. A fix has been implemented and is currently being deployed. We expect the service to be restored shortly and will provide an update once the deployment is complete.
- identified Mar 12, 2026, 08:26 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 12, 2026, 08:27 PM UTC
The issue affecting the AI Copilot has been resolved. The service is fully operational. Thank you for your patience.