VISUA incident

Increased timeout rate

Minor Resolved View vendor source →

VISUA experienced a minor incident on September 10, 2017, lasting 10h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2017, 09:38 PM UTC
Resolved
Sep 11, 2017, 08:28 AM UTC
Duration
10h 49m
Detected by Pingoru
Sep 10, 2017, 09:38 PM UTC

Update timeline

  1. investigating Sep 10, 2017, 09:38 PM UTC

    API requests exceeding 15 seconds in duration will time-out. A network configuration issue is being investigated as potential source of the problem.

  2. resolved Sep 11, 2017, 08:28 AM UTC

    This incident has been resolved.