Visme incident

Dashboard access impaired

Critical Resolved View vendor source →

Visme experienced a critical incident on April 27, 2021 affecting Dashboard, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 01:14 PM UTC
Resolved
Apr 27, 2021, 01:51 PM UTC
Duration
37m
Detected by Pingoru
Apr 27, 2021, 01:14 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 27, 2021, 01:14 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2021, 01:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 27, 2021, 01:40 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 27, 2021, 01:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 27, 2021, 01:51 PM UTC

    This incident has been resolved.