Visme incident

HTML5 download impaired

Critical Resolved View vendor source →

Visme experienced a critical incident on September 27, 2021 affecting Download HTML5, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 02:52 PM UTC
Resolved
Sep 27, 2021, 03:03 PM UTC
Duration
10m
Detected by Pingoru
Sep 27, 2021, 02:52 PM UTC

Affected components

Download HTML5

Update timeline

  1. investigating Sep 27, 2021, 02:52 PM UTC

    We are currently investigating this issue.

  2. identified Sep 27, 2021, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 27, 2021, 02:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 27, 2021, 03:03 PM UTC

    This incident has been resolved.