Visma incident

Smartscan - major outage

Critical Resolved View vendor source →

Visma experienced a critical incident on August 26, 2026 affecting Machine Learning Assets, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 10:03 AM UTC
Resolved
Aug 26, 2026, 12:35 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 26, 2026, 10:03 AM UTC

Affected components

Machine Learning Assets

Update timeline

  1. investigating Aug 26, 2026, 10:03 AM UTC

    We are currently investigating this issue.

  2. identified Aug 26, 2026, 10:07 AM UTC

    The issue is identified - not enough GPU resources.

  3. identified Aug 26, 2026, 10:31 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 26, 2026, 11:50 AM UTC

    Smartscan is stabilising, we continue to monitor the situation

  5. resolved Aug 26, 2026, 12:35 PM UTC

    This incident has been resolved.