Visma incident

Investigating an issue in Business NXT

Major Resolved View vendor source →

Visma experienced a major incident on July 30, 2026 affecting Business NXT ERP and Business NXT ERP API, lasting 18h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 11:52 AM UTC
Resolved
Jul 31, 2026, 06:35 AM UTC
Duration
18h 42m
Detected by Pingoru
Jul 30, 2026, 11:52 AM UTC

Affected components

Business NXT ERPBusiness NXT ERP API

Update timeline

  1. investigating Jul 30, 2026, 11:52 AM UTC

    We are currently investigating an issue in Business NXT, where database operations fail. The errors are mainly related to the Order Line and Product Transaction tables, but might also affect other tables. We will be back with more information shortly.

  2. investigating Jul 30, 2026, 12:04 PM UTC

    We have identified the cause of the incident and are currently working on finding a solution. We will be back with an estimated time of the fix soon.

  3. monitoring Jul 30, 2026, 04:08 PM UTC

    This issue should be solved for all customers. We will keep monitoring to ensure high quality.

  4. resolved Jul 31, 2026, 06:35 AM UTC

    The issue is now resolved and the service is up and running as normal.