Visma experienced a critical incident on February 9, 2026 affecting InExchange and Hubix, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
InExchangeHubix
Update timeline
- investigating Feb 09, 2026, 08:21 AM UTC
We have identified the cause of the incident and are currently working on finding a solution for this. All interoperability endpoints are down, which includes lookup, peppol and email registrations and print webhook.
- monitoring Feb 09, 2026, 08:31 AM UTC
The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
- resolved Feb 09, 2026, 08:49 AM UTC
The issue is now resolved and the service is up and running as normal.