Visma incident
Visma Net ERP unavailable for some customer - we are looking into it
Affected components
Update timeline
- investigating Mar 12, 2026, 02:24 PM UTC
We are currently investigating this issue.
- identified Mar 12, 2026, 02:41 PM UTC
We have probably found the root cause. Working on a fix now.
- identified Mar 12, 2026, 03:17 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 12, 2026, 03:46 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 12, 2026, 04:17 PM UTC
This incident has been resolved.
- postmortem Mar 13, 2026, 10:44 AM UTC
The issue was caused by a change in the common authorization service which starting to block access for some of the scopes we are using in the system. As a result login failed for our users which caused the outage. A fix was implemented to support the requested authorization scopes. We are investigating how to prevent this issue in the future.
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