Visma incident

Investigating an issue in Business NXT related to sending of VAT reports

Major Resolved View vendor source →

Visma experienced a major incident on March 26, 2026 affecting Business NXT ERP, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 09:41 AM UTC
Resolved
Mar 26, 2026, 02:46 PM UTC
Duration
5h 5m
Detected by Pingoru
Mar 26, 2026, 09:41 AM UTC

Affected components

Business NXT ERP

Update timeline

  1. investigating Mar 26, 2026, 09:41 AM UTC

    We are currently investigating an issue in Business NXT. Some customers experience problems when sending VAT reports to AutoReport, where response messages from AutoReport are not handled correctly. Potential consequences are that batch and vouchers are not updated correctly. Our advice is for the customers not to send VAT reports until we have fixed this, if possible. We will be back with more information shortly.

  2. monitoring Mar 26, 2026, 01:08 PM UTC

    This issue should be solved for all customers, and it's ok for customers to send VAT reports again. We apologize for the inconvenience. We will keep monitoring to ensure high quality.

  3. resolved Mar 26, 2026, 02:46 PM UTC

    The issue is now resolved.