Investigating an issue in Business NXT related to sending of VAT reports

Update timeline

1. investigating Mar 26, 2026, 09:41 AM UTC

   We are currently investigating an issue in Business NXT. Some customers experience problems when sending VAT reports to AutoReport, where response messages from AutoReport are not handled correctly. Potential consequences are that batch and vouchers are not updated correctly. Our advice is for the customers not to send VAT reports until we have fixed this, if possible. We will be back with more information shortly.

2. monitoring Mar 26, 2026, 01:08 PM UTC

   This issue should be solved for all customers, and it's ok for customers to send VAT reports again. We apologize for the inconvenience. We will keep monitoring to ensure high quality.

3. resolved Mar 26, 2026, 02:46 PM UTC

   The issue is now resolved.