Some customers can´t access their companies in Skatt & Bokslut

Update timeline

1. identified Mar 17, 2026, 03:40 PM UTC

   The issue has been identified. We will update with new information on an ongoing basis.

2. identified Mar 18, 2026, 10:39 AM UTC

   We are working on a solution and will update when we have new information.

3. identified Mar 18, 2026, 03:06 PM UTC

   We continue to work on a solution. As soon as we have an update or when it's solved we will give an update.

4. identified Mar 19, 2026, 12:52 PM UTC

   The problem with some customers not being able to access their company is still not solved. When trying to log in on the companies with problem you get a message saying that the company is in maintenance. We continue to work on a solution.

5. identified Mar 20, 2026, 12:13 PM UTC

   We are still working on a solution and will get back with an update on Monday.

6. identified Mar 24, 2026, 01:45 PM UTC

   The issue with some customers not being able to access their company in Skatt & Bokslut is still not solved. We do our best to solve the problem as quick as possible. As soon as it's solved we will inform on Statuspage.

7. identified Mar 26, 2026, 10:34 AM UTC

   Solution of the problem is now in progress and this will lead to less and less impact of the problem. Will get back with an update as soon as there is new information to share.

8. monitoring Mar 27, 2026, 12:18 PM UTC

   A fix has been implemented and we are monitoring the results.

9. resolved Mar 27, 2026, 02:01 PM UTC

   This incident has been resolved.