Visit incident

Downloading documents

Major Resolved View vendor source →

Visit experienced a major incident on June 17, 2024 affecting Document Download, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 03:06 PM UTC
Resolved
Jun 17, 2024, 03:21 PM UTC
Duration
15m
Detected by Pingoru
Jun 17, 2024, 03:06 PM UTC

Affected components

Document Download

Update timeline

  1. investigating Jun 17, 2024, 03:06 PM UTC

    We are aware of the issues with generating/downloading PDF documents and we are investigating it.

  2. monitoring Jun 17, 2024, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2024, 03:21 PM UTC

    This incident has been resolved.