Visit incident

System slow/interruptions

Major Resolved View vendor source →

Visit experienced a major incident on January 24, 2025 affecting Create and Connect and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 10:39 AM UTC
Resolved
Jan 24, 2025, 11:12 AM UTC
Duration
33m
Detected by Pingoru
Jan 24, 2025, 10:39 AM UTC

Affected components

CreateConnectDiscoverRegisterDocument DownloadApi

Update timeline

  1. investigating Jan 24, 2025, 10:39 AM UTC

    Sorry, we’re having a small technical issue. Our engineers have been informed and are working to fix it. Please try again soon.

  2. monitoring Jan 24, 2025, 11:07 AM UTC

    We experienced a peak load on our system, which sometimes caused slight delays. After investigation, we found that this had little impact on live registrations. We are closely monitoring the situation.

  3. resolved Jan 24, 2025, 11:12 AM UTC

    This incident has been resolved.