VirgoCX incident

KSM crypto deposit and withdrawal is in Degraded performance

Minor Resolved View vendor source →

VirgoCX experienced a minor incident on May 9, 2025 affecting KSM and KSM, lasting 16d 16h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 02:41 PM UTC
Resolved
May 26, 2025, 07:15 AM UTC
Duration
16d 16h
Detected by Pingoru
May 09, 2025, 02:41 PM UTC

Affected components

KSMKSM

Update timeline

  1. investigating May 09, 2025, 02:41 PM UTC

    KSM crypto deposit and withdrawal is in Degraded performance

  2. investigating May 09, 2025, 06:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 22, 2025, 12:33 AM UTC

    We are continuing to investigate this issue.

  4. monitoring May 22, 2025, 12:35 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 26, 2025, 07:15 AM UTC

    This incident has been resolved.