Vipps MobilePay incident

Degraded service for some users

Minor Resolved View vendor source →

Vipps MobilePay experienced a minor incident on July 19, 2025 affecting Payment Processing and Payment Processing, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 04:33 PM UTC
Resolved
Jul 19, 2025, 08:24 PM UTC
Duration
3h 50m
Detected by Pingoru
Jul 19, 2025, 04:33 PM UTC

Affected components

Payment ProcessingPayment Processing

Update timeline

  1. investigating Jul 19, 2025, 04:33 PM UTC

    Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. investigating Jul 19, 2025, 06:55 PM UTC

    There are problems with our payment infrastructure provider, and this affects card payments for some users in Vipps / MobilePay. We will send an update as soon as we have new information.

  3. investigating Jul 19, 2025, 07:41 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 19, 2025, 08:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 19, 2025, 08:24 PM UTC

    This incident has been resolved.