Violet incident

Wix API Instability

Notice Resolved View vendor source →

Violet experienced a notice incident on June 3, 2024 affecting Production API and Sandbox API, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 04:18 PM UTC
Resolved
Jun 03, 2024, 10:32 PM UTC
Duration
6h 14m
Detected by Pingoru
Jun 03, 2024, 04:18 PM UTC

Affected components

Production APISandbox API

Update timeline

  1. monitoring Jun 03, 2024, 04:18 PM UTC

    The Wix API appears to be experiencing significant performance issues resulting in chained retries as our system attempts to navigate repeated timeouts. There is no communication from Wix at this time. Wix checkouts may be impacted during this time.

  2. resolved Jun 03, 2024, 10:32 PM UTC

    The Wix API appears to be stable again.