VinSolutions incident

HTTP 500 responses on Leads POST

Minor Resolved View vendor source →

VinSolutions experienced a minor incident on July 31, 2018 affecting Leads API, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2018, 05:21 PM UTC
Resolved
Jul 31, 2018, 09:29 PM UTC
Duration
4h 8m
Detected by Pingoru
Jul 31, 2018, 05:21 PM UTC

Affected components

Leads API

Update timeline

  1. investigating Jul 31, 2018, 05:21 PM UTC

    We are currently investigating issues reported with the Leads API.

  2. resolved Jul 31, 2018, 09:29 PM UTC

    After researching the issue, we found that, when an invalid AutoID is used in the body of the associateVehicleOfInterest operation, the server responds with HTTP 500. To prevent the HTTP 500 response, please be sure to use valid AutoIDs provided by the getVehicleInventory operation. In the future, we will provide better messaging to handle this scenario.