VinSolutions incident

Associate Vehicle of Interest: "Could not find auto associated with this autoId"

Notice Resolved View vendor source →

VinSolutions experienced a notice incident on October 23, 2018, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2018, 08:05 PM UTC
Resolved
Oct 24, 2018, 09:51 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 23, 2018, 08:05 PM UTC

Update timeline

  1. identified Oct 23, 2018, 08:05 PM UTC

    The Leads API is not able to associate a vehicle of interest in some cases. The root cause has been identified and a fix is being developed.

  2. identified Oct 24, 2018, 02:14 AM UTC

    The fix is planned to be deployed to production tomorrow morning. We will send an update after successful deployment.

  3. monitoring Oct 24, 2018, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 24, 2018, 09:51 PM UTC

    This incident has been resolved.